Frequently Asked Questions
Everything you need to know about our handcrafted Bagru prints and services.
What makes Bagru Store products unique?
Our products feature traditional Bagru hand-block printing, an centuries-old art form from Rajasthan. We use natural dyes and wooden blocks to create authentic, eco-friendly fashion that celebrates Indian heritage.
How should I care for my hand-block printed garments?
To preserve the natural dyes, we recommend hand washing separately in cold water with a mild detergent. Avoid soaking and dry in the shade to prevent the colors from fading.
How long will it take to receive my order?
Standard domestic shipping typically takes 5-7 business days. International shipping times vary by location but generally range between 10-15 business days.
What is your return and exchange policy?
We offer a 7-day return policy for unused items in their original packaging. Please note that since our products are handmade, minor irregularities in print or color are a mark of authenticity and not considered defects.
Do you offer customization or bulk orders?
Yes, we accept bulk orders for boutiques and events. For specific customization requests regarding sizing or patterns, please contact our support team at [email protected].
Which payment methods do you accept?
We accept all major credit and debit cards, UPI, net banking, and popular mobile wallets. All transactions are processed through a secure, encrypted payment gateway.