Returns & Exchanges
At Bagru Store, we take pride in our handcrafted heritage textiles and want you to be completely satisfied with your purchase. If your order doesn't meet your expectations, we offer a seamless 14-day return and exchange window for all unworn items.
Initiate Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Quality Inspection
Ensure the garments are in their original condition with all Bagru Store tags attached and the fabric unwashed to qualify for a full refund.
Secure Packaging
Place the items back in their original eco-friendly packaging and attach the prepaid shipping label provided via our portal.
Refund Processing
Once our artisans inspect the returned goods, your refund or exchange will be processed within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing